Happy Friday, folks! Today I want to talk about one of the most important parts of sales – your customer service voice. No matter where you are in the company, whether it be at the receptionist’s desk, a salesperson, or CEO, everyone needs to know how to be good at communicating with clients, patrons, potential […]
Happy Friday! I hope you are having fun under the sun, wherever you are. This week I wanted to focus on building trust in yourself, and especially within your team. One thing that can and will never work is a team that distrusts each other. Each member of your team needs to know, like, understand, […]
Today I’d like to talk to you a little bit about putting in the effort and I have a quote. “Don’t be upset with the results you didn’t get from the investment that you didn’t make.” And I say this about exercise and working out. Nobody can do your pushups for you. If you want […]
Over the last few weeks we’ve been talking about examining what we expect in life, and in business. We’ve been talking about ways to make work more fun and engaging for your team. But I want to ask you a question again, another business topic today: If you had a business or you’re starting a […]
Welcome to another episode of Tuesday with Terry! I gotta tell you, it’s getting crazy out here. Last week, we talked a little bit about closing the sale. And today I want to give you more ways to overcome objections, right? Many people just simply do not have enough tools to overcome objections from a […]
Seventy-three to eighty percent of people who sell things don’t necessarily ask for the sale or they don’t have good training around how to overcome objections. I want to give you some rebuttals today and how to respond to them. Here are 12 ways to overcome an objection:Make sure that you actually ask for the […]
This week, I had the pleasure of sitting down with entrepreneur and business woman Sheri McDonald. She’s been a great driving force in growing Orangetheory Fitness to what it is today, but has since switched her focus to KidStrong, a childhood development training center. I hope you enjoy our conversation about Sheri’s background, growing a […]
This time around, I wanted to share some things I’ve learned over the course of my career. I call them Terry-isms, and they’re common life lessons I’ve applied to both my life and my business. I hope you enjoy reading. Don’t forget to leave a comment with your thoughts. I’ve said this for over 20 […]
When thinking about the reason a sale fails, we might believe it doesn’t pan out because we didn’t prospect correctly, provide the right information, or overcome objections succinctly enough. But 73 percent of the time, the reason a sale doesn’t happen is because somebody simply just doesn’t ask for it. Today, I’m going to cover […]
We know the definition of insanity, right? It’s doing the same things every day and expecting different results. You’ve heard me say this before, but if you want to change some things in sales, you’re gonna have to change some things in sales. You’re gonna have to change what you do, what you say, how […]
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